Local businesses depend on visitors for revenue, products and services. Because of this reliance, these businesses have a duty to maintain safe premises and protect customers from harm. Failing to meet this duty can result in liability if someone is hurt on their property.
The duty to ensure public safety
In Virginia, businesses must take reasonable steps to prevent hazards. This responsibility includes keeping parking lots, sidewalks and interior walkways free of hazards such as clutter and spills. It also involves addressing potential threats like falling objects, unsafe machinery or toppled shopping carts.
Crowds and security measures
A business should also consider the need for crowd control and security. While the law does not force owners to prevent every possible crime, it does require them to adjust safety measures when there is reason to believe a higher risk exists. For example, if incidents have occurred on or near a property, a store might need to enhance lighting or hire security.
The risk of serious injury
Seemingly minor issues, like water or ice on the floor, can lead to debilitating outcomes, including head injuries or spinal cord damage. These injuries can have lasting consequences, which underscores why businesses should maintain safe conditions. When they do, the likelihood of accidents decreases.
Potential compensation for victims
If an injury does occur because a business failed to meet its safety obligations, the victim may be entitled to recover the costs of medical treatment, lost wages and related damages. Noneconomic losses, such as pain, suffering and emotional distress, may also be available under certain circumstances. Ultimately, a court looks at whether a business took reasonable precautions, and if not, the extent to which that lapse contributed to the harm suffered.